This Privacy Policy explains how Outbeam ("Outbeam," "we," "us," or "our") collects, uses, and shares information when you use our AI sales outreach platform, websites, and related services (the "Service"). By using the Service, you agree to the practices described in this Policy.
Information we collect
We collect information in a few different ways:
- Information you provide: account details such as your name, email address, and password; billing information; the content and data you add to the Service; and any messages you send us.
- Information from your users: where you use the Service on behalf of customers or team members, we process their information on your behalf.
- Information collected automatically: log data, device and browser information, IP address, and usage data such as pages viewed and features used.
- Cookies and similar technologies: as described in the Cookies section below.
How we use information
We use information to provide, maintain, and improve the Service; create and manage accounts; deliver the features you use; process payments; respond to support requests; send service-related communications; keep the Service secure and prevent abuse; and comply with our legal obligations.
How we share information
We do not sell your personal information. We share it only with: service providers who help us operate the Service (such as hosting, analytics, and payment processing) under appropriate confidentiality obligations; people within your own organization, where applicable; authorities or others when required by law or to protect rights and safety; and a successor entity in connection with a merger, acquisition, or sale of assets, subject to this Policy.
Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not work properly without them.
Data retention
We retain personal information for as long as your account is active or as needed to provide the Service, and afterward only as required to comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We use technical and organizational measures designed to protect your information, including encryption in transit and at rest and access controls. No method of transmission or storage is completely secure, but we work continually to protect your information and improve our safeguards.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below. We respond in line with applicable laws such as the GDPR and CCPA. You can also opt out of non-essential emails at any time.
Customer data
When you use Outbeam on behalf of your own customers or end users, you are the controller of their personal information and Outbeam acts as a processor on your behalf. In those cases, your own privacy policy governs, and requests from end users should be directed to you.
Children’s privacy
The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us and we will take appropriate steps to delete it.
International data transfers
We may process and store information in countries other than your own. Where we transfer personal information across borders, we use appropriate safeguards as required by applicable law.
Changes to this Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated Policy.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us: